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Fire & Water - Cleanup & Restoration

Texas Winter Storms

3/9/2021 (Permalink)

Picture of a SERVPRO Truck driving into a sunset On the road in Texas

Recently Texas, and other states across the south, experienced a historic winter storm with record amounts of snow and record low temperatures.  All throughout Texas records were broken.  10.1 inches of snow fell on San Angelo, Texas.  The previous record was 2.5 inches in 1951.  Houston received 6.4 inches of snow.  That’s the most snow Houston has received in 55 years.  The border city of Brownsville reported snow for only the 3rd time since 1898.  Both Dallas and Houston experienced temperatures well below freezing.  And sadly, these storms led to a failure of the power grid in Texas leaving millions of homes and businesses without power and most importantly heat.  This lack of heat has resulted in frozen and burst pipes leaving millions of Texans with water damaged property.  At one point, SERVPRO had over 26,000 customer service requests.    

SERVPRO activated their Storm Team and called upon their national franchise system to work together to help Texas, Oklahoma, Kansas, Missouri and Arkansas. SERVPRO is the only restoration company in the business that has the capacity and organization competence to respond to such large-scale disasters.  SERVPRO crews from all over the country have descended upon these areas to assist in the clean up effort.

We here at SERVPRO are proud to have 2 crews working in the Dallas, Texas area.  We are so proud of all our incredible employees who have stepped up to assist their fellow citizens.  From the employees who left their own homes and families to go down to Texas, to the employees who stayed here in Wisconsin and are picking up the extra slack during their teammate’s absence, to our incredible office staff who is supporting them all and doing double duty, we are so proud of them and we are grateful for all their efforts.  Not only are they heroes to people in need, but they are doing it with an attitude of gratefulness.  In response to a thank you for her efforts, one employee said, “I’m honored.  Thank you for the opportunity.”

And the people of the Dallas area are thanking them by showering us with 5 star google reviews all the way from Texas!            

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