SERVPRO of Appleton Employee Photos

female crew member with glasses and black shirt

Debbie Solway - Consultation

Debbie started with SERVPRO of Appleton in October 1994, and was instrumental in its founding and success.  She was the first employee of the franchise.  She brought with her over 6 years of management experience in the restaurant and hospitality industry, and quickly put those managerial skills to work.

In December of 2021 Debbie officially retired and is enjoying her time traveling, playing golf and spending time with family at their lake home up north.

In her final 9 years before retirement Debbie focused less on day to day mitigation operations and focused primarily on heading up the rebuild side of our business. 

Cleaning or drying your home or business after a disaster can involve things like removing woodwork or cabinets to properly dry behind them, removing drywall that can't be properly dried in place, removing wet insulation, removing materials affected with blood etc.  Our rebuild crew offers the additional service of rebuilding or putting your structure back together again.         

While Debbie is officially retired, she has agreed to help out, essentially on a consulting basis, when her many years of extensive experience would be an asset on a particularly big or difficult job.  

Debbie is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Applied Structural Drying

Picture of a male employee

Beau Baumgartner-Operations Manager

Beau started with SERVPRO of Appleton in July of 2021.  He came to us with a broad background in construction related work, as well as 12 years of experience with another restoration company.  Beau is highly credentialed, holding IICRC certifications in not only the fire, water & mold categories, but all applicable restoration & cleaning categories, like Upholstery & Fabric Cleaning, Odor Control, Carpet Cleaning, Carpet Repair & Reinstallation, and Textile Cleaning.  But most impressively, Beau is an IICRC Certified Master in all 3 categories:                                    

Fire & Smoke Restorer                                        

Water Restorer

Textile Cleaner

Becoming a Master requires basic certification first, then Journeyman Status and eventually Master Status; each step requiring more in terms of years of work in the field and the passing of exams. Beau has invested a lot of time & effort to be so highly credentialed.

Beau & his wife have 5 children that keep them very busy.  Most of Beau’s free time is spent enjoying his family and engaging in activities with his wife and children.

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Luke Snyder - Project Manager

Luke started with SERVPRO of Appleton in June of 2013, while he was still in high school.  Luke initially worked for us on a part-time basis, only working during spring, summer & winter breaks, while pursuing a Bachelor of Science Degree in Finance from the University of Wisconsin Whitewater.  Since his graduation in May of 2018, Luke has been working for us full-time. 

Luke has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

In addition, Luke is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

Applied Microbial (mold) Remediation

In his spare time Luke enjoys playing volleyball and hanging out with friends.

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Tyler Christian-Project Manager

Tyler joined us in September of 2018.  Before coming to SERVPRO, he worked as a General Manager for Taco Bell.  Tyler quickly proved he was hard working and could think on his feet.  He was promoted to Crew Chief and eventually Project Manager.  Tyler tells us he is passionate about helping people.  

Tyler has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, Tyler is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

In his free time, Tyler enjoys spending time outdoors fishing and 4 wheeling.

Head Shot Picture of a Female Employee

Laura Matuszak - Office Manager

Laura joined our production crew in September of 2018. After a little over 8 months in the field, and a promotion to Crew Lead, a position in our office opened up and Laura agreed to help us in the office.  Her experience in the field is a huge asset in the office.    

Laura has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, she is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Joe Leadley - Marketing Manager

Joe joined our team in March of 2014. In addition to being a former teacher, Joe brings many years of sales experience in the banking and insurance industries, working as both an insurance marketing representative, as well as an insurance agent.

In his free time, Joe enjoys golfing, fishing and coaching. He is currently an Assistant Football Coach for the University of Wisconsin Oshkosh. Joe was excited to have one of his former players drafted by the Chicago Bears in the 2016 NFL Draft.

Joe and his wife Shelly have been married for over 24 years and they share a son and a daughter.

Joe has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Head Shot Picture of a Male Employee

Benjamin Snyder-Crew Lead & Marketing

Benjamin started with us as a Crew Technician in June 2014, while he was still in high school.  He continued on with us on a seasonal basis, working during summer, spring and winter breaks, while attending the University of Wisconsin Whitewater.  In May 2020, Benjamin graduated with honors, with a Bachelor of Business Administration in Finance. While Benjamin is now employed full-time employment outside the restoration industry, he has agreed to stay on as an occasional employee during extremely high volume times.      

Ben has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

Ben is also IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified in:

Water Damage Restoration

During his spare time Ben enjoys playing guitar and writing, recording and producing music.  You can even find some of his work on itunes. 

Rhonda Maas - Crew Lead

Rhonda has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, Rhonda is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Crew Member Photo

Tammy Manka - Crew Lead

After some time away, Tammy came back to us in February 2017.  All in all she has over 9 years worth of experience with SERVPRO of Appleton. 

She is IICRC (Institute of Inspection Cleaning & Restoration) certified in:

Water Damage Restoration

Fire & Smoke Restoration

In her spare time, Tammy enjoys drawing, reading and spending time with her 3 children and 8 grandchildren.

Inocencio Baldaras - Crew Technician

Inocencio, or Ino as we call him, is the longest serving member of our team.  Ino joined us in May of 1995, and has served us faithfully with a smile ever since.  He is very well liked by our customers.  One of our customers recently told us "This man is one of the most meticulous and thorough members of your crew!  He did so much in my home after my fire".     

Ino has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Eddie Morales - Crew Technician

Eddie has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

Brent Smeaton - Commercial Carpet Cleaning Manager

Brent came to us in February of 2017 with 9 years of exceptional commercial & residential carpet cleaning experience. His extensive and loyal commercial following includes some of the major Property Management Companies in the Fox Valley as well as churches, country clubs, insurance offices, and many others.  

He is IICRC Certified in:

Carpet Cleaning

Water Restoration

In his spare time Brent enjoys spending time with his wife and dog engaged in outdoor activities.  He also enjoys playing hockey and currently plays in a men's league.  

Jordan Van Handel - Crew Technician

Jordan specializes in carpet cleaning and spends a majority of his time assisting our Carpet Cleaning Manager Brent.  

Henry Zempel - Carpenter

Henry has been with us for over 10 years.  He leads our in house carpentry repair division, with  over 20 years experience as a rough and finish carpenter.  Henry builds and repairs all finish carpentry products like custom cabinets, built in shelving and base trim. In his SERVPRO woodshop he can match your 100 year old base trim, as well as build and install modern kitchen cabinetry. After your fire or water damage Henry will be the final step in making your disaster "Like it never even happened.”  

Merle Ries - Carpenter

Merle assists Henry in our in house carpentry repair division.  He also has over 20 years experience as a rough and finish carpenter.